Healthcare Answering Services
Answerphone of America specializes in offering bilingual, live answering for healthcare related industries such as medical offices, doctor’s offices, physician’s offices, dentist’s offices, and more!
Don’t let the fact that we’re US-based scare you. If your medical practice needs enhanced language interpretation services – Answerphone can converse in more than 350 languages all across the world!
We have the experience in the medical industry to know that reliability, professionalism, maintaining privacy, and accuracy are all key elements when you’re looking for a call center to answer your patients calls. We answer for hundreds of medical practices throughout the United States, and our live operators are specially trained on how to handle the multiple facets involved in handling medical related calls and after hours emergencies.
Answerphone of America customizes our services according to your practices needs. When building your accoutn with Answerphoen of America, you are able to select the services that suit your needs. Here are a few of the services and benefits offered by Answerphone of America that our medical providers enjoy:
- 100% HIPAA Compliant
- General Messaging
- Appointment Scheduling
- Department Call Routing
- Automated Call Menus & Routing
- Prescription Refill Requests
- After Hours Call Routing
- Emergency Qualification & Dispatching
- Call Recording
- Message Delivery Via Encrypted Emails, Fax, Text, Alpha/Digital Pagers
- Secure Online Account Management
- Online Oncall Updating
- Online Message Retrieval & Storage
- Office location & direction service
- FAQ answering
Answerphone of America answers for offices & clinics of all sizes ranging from a single practitioner to practices with hundreds of physicians. Contact us today to give our services a shot and see why hundreds of practices rely on the medical answering services of Answerphone of America!
Case study
Answerphone of America is proud to serve over 200 franchises for ServPro. We have been super excited to achieve a preferred vendor status, and provide emergency contact services and live answers for their emergency needs. You can trust that we will be there to answer your calls so that you never miss an opportunity.
TESTIMONIALS
No matter which product you choose, you can count on our team of experts to provide top-notch support and help you get the most out of our software
I have worked for many companies even managed a few assisted living communities. I will say the is the best company I have been involved with. They are an ama omg group of women who will do anything to help a new employee. I love working for this company
Pam Price
We have a fire and water damage restoration company and we have been using Answerphone of America for a few years now. In our 19 years of business, we have had several answering services and Answerphone of America out-ranks them all. I have been so pleased with their service. I’m just so happy with them that I want to give them a great review for service well done.
Nancy Adomitis
Family owned by a great guy. His employees love him for how personal and caring he is for them. I’d be happy to support him and his employees by using their services.