Small Business | Answerphone of America | Answering Services
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Small Business

At Answerphone of America, we recognize the unique challenges that small businesses face in managing their customer communications effectively. That’s why our live answering service is designed specifically to cater to the needs of small businesses, providing them with professional and reliable call handling solutions. Whether it’s answering customer inquiries, taking messages, scheduling appointments, or providing general information, our team of trained agents ensures that every call is answered promptly and professionally, enhancing the customer experience and allowing small businesses to focus on their core operations without missing out on important opportunities. With our flexible and cost-effective live answering service, we help small businesses project a professional image, improve customer satisfaction, and ultimately drive growth and success.

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Success with Our Comprehensive Solutions

Enhanced Customer Experience

Our live answer service ensures that every customer call is answered promptly and professionally. By providing personalized and attentive customer service, we create a positive and lasting impression on callers, enhancing the overall customer experience. This level of attentiveness and responsiveness builds trust, increases customer satisfaction, and promotes customer loyalty, which is vital for the success and growth of small businesses.

Improved Time Management

Managing incoming calls can be time-consuming for small business owners. With our live answer service, small business clients can offload the responsibility of call handling to our trained agents. This frees up their valuable time, allowing them to focus on core business activities such as serving customers, managing operations, and driving growth. By delegating call management to us, small businesses can optimize their time and resources, leading to improved efficiency and productivity.

Cost-Effective Solution

Hiring a dedicated receptionist or establishing an in-house call center can be costly for small businesses. Our live answer service offers a cost-effective alternative. With our flexible pricing plans, small business clients can access professional call handling services without the overhead expenses of hiring and training staff, investing in infrastructure, or managing additional operational costs. Our service provides the benefits of a dedicated call center at a fraction of the cost, making it an affordable solution for small businesses looking to enhance their customer service capabilities.

Case study

Answerphone of America is proud to serve over 200 franchises for ServPro. We have been super excited to achieve a preferred vendor status, and provide emergency contact services and live answers for their emergency needs. You can trust that we will be there to answer your calls so that you never miss an opportunity.

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No matter which product you choose, you can count on our team of experts to provide top-notch support and help you get the most out of our software


I have worked for many companies even managed a few assisted living communities. I will say the is the best company I have been involved with. They are an ama omg group of women who will do anything to help a new employee. I love working for this company

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Pam Price


We have a fire and water damage restoration company and we have been using Answerphone of America for a few years now. In our 19 years of business, we have had several answering services and Answerphone of America out-ranks them all. I have been so pleased with their service. I’m just so happy with them that I want to give them a great review for service well done.

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Nancy Adomitis


Family owned by a great guy. His employees love him for how personal and caring he is for them. I’d be happy to support him and his employees by using their services.

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Justin Bongard

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Book your demo time

Book now and experience firsthand how Answerphone of America’s comprehensive communication solutions can transform your business by enhancing customer service, improving efficiency, and freeing up valuable time and resources, ultimately driving growth and success.

Sales Support

For any presales questions, please contact our sales department.

Tech Support

If you have tech questions or need technical updates, please reach out to our tech support department.

General Inquiry

For general questions, please contact our support department.