NEVER MISS ANOTHER CALL!
As a US-based, bilingual telephone answering service, we help companies provide an incredible customer experience(CX).
Our professional, live agents answering services cater to an array of businesses that span industries like medical & healthcare, HVAC, cleaning, restoration, plumbing, and beyond!
WHAT WE DO
A telephone answering service is essentially an extension of your business's inbound customer/patient communications and response system.
A key cog in the customer journey, a telephone answering service provides BPO (Business Process Outsourcing) solutions that handle incoming calls on behalf of businesses and individuals, providing personalized and efficient communication solutions.
Answerphone can take messages, schedule appointments, provide emergency response & dispatching, and ensure callers receive a prompt and courteous response, helping to enhance customer satisfaction and streamline operations.
Enhanced Customer Experience
By leveraging our professional call handling services, you can provide prompt and courteous customer service, leading to improved customer satisfaction and loyalty. Our trained agents ensure that every call is answered promptly, inquiries are addressed accurately, and customers feel valued and heard.
Increased Efficiency and Productivity
Outsourcing call handling to us allows you to focus on your core business operations without the added burden of managing incoming calls. Our services streamline your communication processes, freeing up your time and resources. This increased efficiency and productivity enable you to allocate your energy to critical tasks and maximize your business’s overall performance.
Engaging our services offers cost savings compared to hiring and training in-house staff. You eliminate expenses related to salaries, benefits, office space, and infrastructure. Our flexible pricing plans ensure that you pay only for the services you require, allowing you to optimize your budget and allocate resources more strategically.
Get the most out of our software
ANSWERWEB: OnLINE CUSTOMER PORTAL
Manage Your Account Messages, On-calls, & More!
Call Recording Services
Unlock Valuable Insights with Our Call Recording Services
Reliability & Redundancy
Trust in our Reliable and Redundant Answer Phone Services
COMPANIES THAT TRUST US
No matter which product you choose, you can count on our team of experts to provide top-notch support and help you get the most out of our software
I have worked for many companies even managed a few assisted living communities. I will say the is the best company I have been involved with. They are an ama omg group of women who will do anything to help a new employee. I love working for this company
We have a fire and water damage restoration company and we have been using Answerphone of America for a few years now. In our 19 years of business, we have had several answering services and Answerphone of America out-ranks them all. I have been so pleased with their service. I’m just so happy with them that I want to give them a great review for service well done.
Family owned by a great guy. His employees love him for how personal and caring he is for them. I’d be happy to support him and his employees by using their services.