Hospice Answering Services
When a call could make the difference between life and death, between a loved one being at a family members bedside or not, and every call counts, Answerphone of America is the choice provider for hospice services.Â
The reliability of our systems ensure our live operators are available 24 hours a day, 365 days a year to handle emergency patient calls. The systems of Answerphone of America are integreated directly with your hospice location allowing hospice staff to update oncall personnel with a click of a button. The computer telephony systems of Answerphone control the operators message delivery actions, and determines who she is to contact (based on your office’s input), at what interval the on call is to be contacted at, and on what means the oncall is to be contacted at. The software can handle multiple backup oncall’s so messages don’t sit around waiting to be delivered if the primary oncall is not available. No more dropped calls or contacting the wrong call errors. Furthermore, A hospice telephone answering service needs to be properly trained to handle calls unique to hospice providers.
Hospice Care
Our operators are specially trained to handle hospice calls with grace and care. We understand that the emotional state of the callers calling in may be in a delicate state, and do our best to provide comfort whie assuring them that their message will be quickly and properly handled.
Reputation & Experience
The reputation and experience of Answerphone of America makes us an ideal partner for any hospice provider. We answer for over 50 hospice locations, and many have been with our company for over a decade. Contact us today to see for yourself the difference Answerphone of America can provide your organization.
Case study
Answerphone of America is proud to serve over 200 franchises for ServPro. We have been super excited to achieve a preferred vendor status, and provide emergency contact services and live answers for their emergency needs. You can trust that we will be there to answer your calls so that you never miss an opportunity.
TESTIMONIALS
No matter which product you choose, you can count on our team of experts to provide top-notch support and help you get the most out of our software
I have worked for many companies even managed a few assisted living communities. I will say the is the best company I have been involved with. They are an ama omg group of women who will do anything to help a new employee. I love working for this company
Pam Price
We have a fire and water damage restoration company and we have been using Answerphone of America for a few years now. In our 19 years of business, we have had several answering services and Answerphone of America out-ranks them all. I have been so pleased with their service. I’m just so happy with them that I want to give them a great review for service well done.
Nancy Adomitis
Family owned by a great guy. His employees love him for how personal and caring he is for them. I’d be happy to support him and his employees by using their services.